Terms of Use

TONERAE POLICIES

Terms of Use

Last updated: September 21, 2026

These Terms of Use govern your access to and use of tonerae.com, operated by Guiyang Qihui Trading Co., Ltd., whether you browse our collections, create an account, contact us or make a purchase.

By accessing or using the Tonerae website, you agree to use the site in accordance with these Terms of Use and all applicable laws and regulations.

Purchases made through Tonerae are also subject to the applicable ordering, payment, shipping, return, privacy and other store policies published on our website. Nothing in these Terms is intended to limit any consumer right or legal protection that cannot lawfully be excluded.

Permission to Use the Website

Tonerae grants you a limited, revocable, non-exclusive and non-transferable right to access and use this website for lawful personal shopping, product research and informational purposes.

This permission does not give you ownership of any part of the website and does not authorize you to commercially reproduce, redistribute, resell or exploit website content without our permission, except where such use is expressly permitted by law.

Accounts and Login Information

If you choose to create an account with Tonerae, you are responsible for providing information that is accurate, current and complete.

You are also responsible for taking reasonable steps to keep your login credentials secure and for restricting unauthorized access to your account.

We may temporarily restrict or suspend account access where reasonably necessary to investigate suspected fraud, unauthorized activity, security concerns or misuse of the website.

Prohibited Uses

You must not use Tonerae or any part of the website in a way that is unlawful, abusive, deceptive or harmful.

  • Violate applicable laws, regulations or the lawful rights of another person or organization.
  • Attempt to gain unauthorized access to the website, customer accounts, systems, servers or connected networks.
  • Introduce viruses, malicious code or other technologies intended to interfere with website functionality or security.
  • Use automated systems to scrape, harvest, excessively query or overload the website without authorization, except where such activity is permitted by applicable law.
  • Reverse engineer, interfere with or attempt to circumvent website security or technical restrictions.
  • Impersonate another individual or organization, provide deliberately false information or use payment information without authorization.
  • Copy, reproduce, republish or commercially exploit protected website material without permission or another lawful basis.
  • Use Tonerae to distribute spam, fraudulent communications, deceptive material or content that may harm other users.

Tonerae Content and Intellectual Property

The Tonerae website contains text, photography, product imagery, graphics, visual layouts, logos, product names, descriptions, illustrations, software and other materials.

These materials are owned by, licensed to or otherwise used by Tonerae and its respective rights holders in accordance with applicable law.

Access to our website does not transfer ownership of any intellectual property to you. You may not remove, obscure or alter copyright notices, trademarks, brand identifiers or other ownership information appearing on the site without authorization.

Product Information and Visual Presentation

Tonerae presents home and garden pieces through product photography, descriptions, dimensions, materials, finishes and other available specifications to help customers make informed purchasing decisions.

We make reasonable efforts to present product information accurately. However, colours, textures and finishes may appear slightly different depending on lighting, photography, individual screen settings and natural or manufacturing variations in materials.

Decorative objects, plants, furniture, flowers or other styling elements appearing in photographs are not included unless the relevant product page expressly states that they form part of the product.

Customers should review the relevant product page before purchase, particularly when dimensions, materials, placement, indoor or outdoor suitability, assembly or care requirements are important to the intended use.

Reviews and Customer Submissions

If you submit a product review, photograph, comment, suggestion or other content to Tonerae, you confirm that you have the right to provide that material and that your submission does not unlawfully infringe the rights of another person.

Unless otherwise agreed in writing, you grant Tonerae and its operator a worldwide, non-exclusive, royalty-free license to host, reproduce, adapt and display submitted content where reasonably necessary to operate, improve and promote the Tonerae store, subject to applicable law.

Any personal information included in a submission will be handled in accordance with our Privacy Policy.

Third-Party Links and Services

Tonerae may contain links, payment integrations, delivery services or other features provided by independent third parties.

Third-party services may operate under their own terms, privacy practices and security procedures. The presence of a third-party service or link does not necessarily mean that Tonerae controls or guarantees that service.

Nothing in this section excludes any responsibility that applicable law requires us to retain.

Website Availability

We may update, modify, suspend or discontinue parts of the Tonerae website where reasonably necessary for maintenance, security, technical, operational, legal or business reasons.

Although we aim to provide reliable access, we do not guarantee that the website will always operate without interruption, delay or technical error.

Any rights or remedies that cannot lawfully be excluded remain unaffected.

General Information and Disclaimer

General information provided on Tonerae is intended to support shopping, product understanding and ordinary use of our home and garden collections.

General styling, placement, garden or care information should not be treated as professional architectural, electrical, construction, horticultural or other specialist advice.

Where professional installation or specialist knowledge may reasonably be required for a particular product or situation, customers should use appropriately qualified assistance.

Limitation of Liability

To the maximum extent permitted by applicable law, Guiyang Qihui Trading Co., Ltd. will not be liable for indirect, incidental or consequential losses arising solely from reliance on general website information or temporary website unavailability.

Nothing in these Terms of Use excludes or limits liability where doing so would be prohibited by law, nor does it restrict any mandatory consumer rights or remedies available to you.

Enforcement

We may investigate suspected website misuse, fraud, security threats or violations of these Terms of Use.

Where appropriate, we may take proportionate measures such as restricting access, suspending an account or taking other reasonable action to protect customers, the website and our legitimate business interests.

Changes to These Terms

We may revise these Terms of Use from time to time to reflect changes to the Tonerae website, our operations, applicable laws or other relevant requirements.

The current version will be published on this page together with its updated date.

Where permitted by law, continued use of the website after an updated version takes effect constitutes acceptance of the revised Terms. Where additional notice or consent is legally required, we will follow the applicable requirements.

Contact and Company Information

If you have questions about these Terms of Use or require assistance relating to the Tonerae website, you may contact us using the information below.

Company Name
Guiyang Qihui Trading Co., Ltd.
Business Address
Unit 1 & Unit 2, 1st Floor, and Unit 1, 2nd Floor, No. 207 Wenhua Road, Hebin Subdistrict, Nanming District, Guiyang, Guizhou, China
Contact Number
Support Hours
9:00 AM โ€“ 6:00 PM Pacific Time